{"id":2244,"date":"2026-11-02T15:53:39","date_gmt":"2026-11-02T14:53:39","guid":{"rendered":"https:\/\/www.swissexpertgroup.com\/?page_id=2244"},"modified":"2026-11-03T15:39:16","modified_gmt":"2026-11-03T14:39:16","slug":"mss-pam","status":"publish","type":"page","link":"https:\/\/www.swissexpertgroup.com\/de\/mss-pam\/","title":{"rendered":"MSS PAM"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.27.6″ _module_preset=”default” background_image=”https:\/\/www.swissexpertgroup.com\/wp-content\/uploads\/2026\/11\/MSS-PAM-hero-2560×9601-1.jpg” min_height=”640px” min_height_tablet=”520px” min_height_phone=”520px” min_height_last_edited=”on|phone” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.swissexpertgroup.com\/wp-content\/uploads\/2026\/11\/ebqual_logo_blanc_compact.png” alt=”eb-Qual logo \u2013 Swiss Expert Group” title_text=”eb-Qual logo \u2013 Swiss Expert Group” _builder_version=”4.27.6″ _module_preset=”default” width=”25%” width_tablet=”auto” width_phone=”auto” width_last_edited=”on|desktop” max_width_tablet=”30%” max_width_phone=”40%” max_width_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font=”IBM Plex Mono|500|||||||” text_text_color=”#FFFFFF” text_font_size=”1.3em” text_font_size_tablet=”1.1em” text_font_size_phone=”1em” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

MANAGED SECURITY SERVICE<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Titre MSS PAM” _builder_version=”4.27.6″ _module_preset=”default” header_font=”|||on|||||” header_text_color=”#FFFFFF” header_font_size=”4em” header_line_height=”1.4em” header_font_size_tablet=”3.5em” header_font_size_phone=”3em” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

MSS PAM<\/h1>\n

[\/et_pb_text][et_pb_text admin_label=”Sous-titre” _builder_version=”4.27.6″ _module_preset=”default” header_3_font=”|300|||||||” header_3_text_color=”#ffffff” header_3_font_size=”1.6em” header_3_line_height=”1.4em” custom_padding=”|20px|||false|false” hover_enabled=”0″ header_3_font_size_tablet=”1.3em” header_3_font_size_phone=”1.3em” header_3_font_size_last_edited=”on|desktop” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Keep your IDIRA (formerly CyberArk)<\/a> Privileged Access Management<\/a> environment secure, current, and fully operational \u2014 without diverting your team from its core mission.<\/h3>\n

[\/et_pb_text][et_pb_button button_url=”#contact-pam” button_text=”Talk to an expert” _builder_version=”4.27.6″ _module_preset=”default” custom_button=”on” button_text_color=”#0f1370″ button_bg_color=”#FFFFFF” button_border_width=”0px” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.6″ _module_preset=”default” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.swissexpertgroup.com\/wp-content\/uploads\/2026\/11\/idira_RGB_logo_By-Line_Positive.png” title_text=”Idira” admin_label=”Logo IDIRA” _builder_version=”4.27.6″ _module_preset=”default” width=”75%” width_tablet=”40%” width_phone=”50%” width_last_edited=”on|phone” hover_enabled=”0″ global_colors_info=”{}” url=”https:\/\/www.paloaltonetworks.fr\/idira” url_new_window=”on” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]Privileged accounts remain one of the most targeted entry points for attackers. Our managed PAM service, MSS PAM, keeps your IDIRA (formerly CyberArk) environment secure and fully operational, with maintenance handled end-to-end by certified experts.<\/p>\n

From ongoing patching and upgrades to account onboarding and safe creation, we keep your PAM solution aligned with the latest security standards \u2014 so your team can stay focused on core business priorities instead of Idira maintenance.<\/p>\n

Our experts manage the entire upgrade process \u2014 from testing and implementation to validation \u2014 minimizing any disruption to your business, while ensuring your privileged accounts are onboarded and secured according to your internal policies.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Service” _builder_version=”4.27.6″ _module_preset=”default” background_color=”#f3f4fa” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font=”IBM Plex Mono|500|||||||” text_font_size=”1.3em” text_font_size_tablet=”1.1em” text_font_size_phone=”1em” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

KEY BENEFITS<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”titre : Why customers choose MSS PAM ?” _builder_version=”4.27.6″ _module_preset=”default” header_2_font_size_tablet=”” header_2_font_size_phone=”” header_2_font_size_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n

Why customers choose MSS PAM ?<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.swissexpertgroup.com\/wp-content\/uploads\/2026\/11\/seg-shield-check.png” title_text=”icone Proactive Threat Management” align=”center” admin_label=”Icone Proactive Threat Management” _builder_version=”4.27.6″ _module_preset=”default” width=”30%” width_tablet=”15%” width_phone=”20%” width_last_edited=”on|phone” max_width=”30%” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Titre : Proactive Threat Management” _builder_version=”4.27.6″ _module_preset=”default” header_3_text_align=”center” header_3_text_color=”#e52421″ custom_margin=”||0px|||” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Proactive Threat Management<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_line_height=”1.4em” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Continuous patching and monitoring keep your Idira environment protected against the latest threats, minimizing exposure to potential breaches.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.swissexpertgroup.com\/wp-content\/uploads\/2026\/11\/seg-gauge.png” title_text=”Reduced Operational Burden” align=”center” admin_label=”Icone Reduced Operational Burden” _builder_version=”4.27.6″ _module_preset=”default” width=”30%” width_tablet=”15%” width_phone=”20%” width_last_edited=”on|tablet” max_width=”30%” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Titre : Reduced Operational Burden” _builder_version=”4.27.6″ _module_preset=”default” header_3_text_align=”center” header_3_text_color=”#e52421″ custom_margin=”||0px|||” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Reduced Operational Burden<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_line_height=”1.4em” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

We handle routine maintenance tasks \u2014 patching, monitoring, account management \u2014 freeing your IT team to focus on strategic initiatives.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.swissexpertgroup.com\/wp-content\/uploads\/2026\/11\/seg-headset.png” title_text=”24\/7 Expert Support” align=”center” admin_label=”Icone 24\/7 Expert Support” _builder_version=”4.27.6″ _module_preset=”default” width=”30%” width_tablet=”15%” width_phone=”20%” width_last_edited=”on|phone” max_width=”30%” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Titre : 24\/7 Expert Support” _builder_version=”4.27.6″ _module_preset=”default” header_3_text_align=”center” header_3_text_color=”#e52421″ custom_margin=”||0px|||” hover_enabled=”0″ header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}” link_option_url=”\/soc-at-defense\/” link_option_url_new_window=”on” sticky_enabled=”0″]<\/p>\n

24\/7 Expert Support<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_line_height=”1.4em” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Certified specialists are available around the clock to resolve incidents, manage escalations, and answer your questions.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.swissexpertgroup.com\/wp-content\/uploads\/2026\/11\/seg-audit-ready-compliance.png” title_text=”seg-audit-ready-compliance” align=”center” admin_label=”Icone Audit-Ready Compliance” _builder_version=”4.27.6″ _module_preset=”default” width=”30%” width_tablet=”15%” width_phone=”20%” width_last_edited=”on|desktop” max_width=”30%” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Titre : Audit-Ready Compliance” _builder_version=”4.27.6″ _module_preset=”default” header_3_text_align=”center” header_3_text_color=”#e52421″ custom_margin=”||0px|||” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Audit-Ready Compliance<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_line_height=”1.4em” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Detailed logging, regular reporting, and security audits help your organization meet GDPR, PCI-DSS, and internal security requirements.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.swissexpertgroup.com\/wp-content\/uploads\/2026\/11\/seg-clipboard-check.png” title_text=”Minimized Downtime” align=”center” admin_label=”Icone Minimized Downtime” _builder_version=”4.27.6″ _module_preset=”default” width=”30%” width_tablet=”15%” width_phone=”20%” width_last_edited=”on|desktop” max_width=”30%” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Titre : Minimized Downtime” _builder_version=”4.27.6″ _module_preset=”default” header_3_text_align=”center” header_3_text_color=”#e52421″ custom_margin=”||0px|||” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Minimized Downtime<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_line_height=”1.4em” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Structured maintenance windows and proactive monitoring reduce costly service interruptions and keep operations running smoothly.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.swissexpertgroup.com\/wp-content\/uploads\/2026\/11\/seg-shield-user.png” title_text=”Secure, Seamless Onboarding” align=”center” admin_label=”Icone Secure, Seamless Onboarding” _builder_version=”4.27.6″ _module_preset=”default” width=”30%” width_tablet=”15%” width_phone=”20%” width_last_edited=”on|desktop” max_width=”30%” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Titre : Secure, Seamless Onboarding” _builder_version=”4.27.6″ _module_preset=”default” header_3_text_align=”center” header_3_text_color=”#e52421″ custom_margin=”||0px|||” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Secure, Seamless Onboarding<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_line_height=”1.4em” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

New privileged accounts and safes are integrated smoothly into your environment, in line with your internal security policies.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section What\u2019s Included” _builder_version=”4.27.6″ _module_preset=”default” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font=”IBM Plex Mono|500||on|||||” text_font_size=”1.3em” text_font_size_tablet=”1.1em” text_font_size_phone=”1em” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

What’s Included<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”titre : Why customers choose MSS PAM ?” _builder_version=”4.27.6″ _module_preset=”default” header_2_font_size_tablet=”” header_2_font_size_phone=”” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Two Services, one fully managed PAM lifecycle.<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” header_3_text_color=”#e52421″ height=”150px” height_tablet=”auto” height_phone=”auto” height_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|desktop” border_width_all=”2px” border_color_all=”#e52421″ global_colors_info=”{}”]<\/p>\n

MSS PAM \u2014 Operation Service<\/h3>\n

The operation of our Idira PAM Managed Service is designed to keep your privileged access management solution secure, efficient, and aligned with your organizational needs.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” header_3_text_color=”#e52421″ height=”150px” height_tablet=”auto” height_phone=”auto” height_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|desktop” border_width_all=”2px” border_color_all=”#e52421″ global_colors_info=”{}”]<\/p>\n

MSS PAM \u2014 Development Service<\/h3>\n

Our Development Service covers custom integration projects into IDIRA, sized to your needs and delivered on a fixed-price basis.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”2px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” header_3_text_color=”#e52421″ height=”150px” height_tablet=”auto” height_phone=”auto” height_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|desktop” border_width_all=”2px” border_color_all=”#e52421″ global_colors_info=”{}”]<\/p>\n

Service Level Agreement<\/h3>\n

Four severity levels, from critical to low impact, with 24\u00d77 coverage for Severity 1 and 2 incidents and response times as fast as 1 hour. Targeting 90\u201395% SLA compliance across all severity levels.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” header_3_text_color=”#e52421″ height=”150px” height_tablet=”auto” height_phone=”auto” height_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|desktop” border_width_all=”2px” border_color_all=”#e52421″ global_colors_info=”{}”]<\/p>\n

Security & Compliance<\/h3>\n

Enforce role-based access control (RBAC), with detailed logging, incident management, and regular security reporting. Ensure continuous alignment with regulatory requirements and internal security standards.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section Service Level Agreement (SLA)” _builder_version=”4.27.6″ _module_preset=”default” background_color=”#f3f4fa” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font=”IBM Plex Mono|500||on|||||” text_font_size=”1.3em” text_font_size_tablet=”1.1em” text_font_size_phone=”1em” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Service Level Agreement (SLA)\n<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”titre :Clear response & resolution commitments.” _builder_version=”4.27.6″ _module_preset=”default” header_2_font_size_tablet=”” header_2_font_size_phone=”” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Clear response & resolution commitments.<\/strong><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Our Operation Service is backed by a structured SLA across four severity levels. The Development Service is delivered on a fixed-price, project basis.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_tabs _builder_version=”4.27.6″ _module_preset=”default” body_text_color=”#0f1370″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_tab title=”Severity 1 \u2014 Critical” _builder_version=”4.27.6″ _module_preset=”default” body_text_color=”#0f1370″ tab_text_color=”#e52421″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Production environment is down or there is a critical impact on business operations.<\/p>\n

 <\/p>\n\n\n\n\n
Response Time<\/strong><\/td>\nResolution Time<\/strong><\/td>\n<\/tr>\n
24×7 \u2014 \u2264 1 hour<\/strong><\/td>\n24×7 \u2014 \u2264 4 hours<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

[\/et_pb_tab][et_pb_tab title=”Severity 2 \u2014 High” _builder_version=”4.27.6″ _module_preset=”default” body_text_color=”#0f1370″ tab_text_color=”#f98a22″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Production is severely degraded; significant aspects of business operations are negatively impacted.<\/p>\n

 <\/p>\n\n\n\n\n
Response Time<\/strong><\/td>\nResolution Time<\/strong><\/td>\n<\/tr>\n
24×7 \u2014 \u2264 3 hours<\/strong><\/td>\n24×7 \u2014 \u2264 1 day<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

[\/et_pb_tab][et_pb_tab title=”Severity 3 \u2014 Medium” _builder_version=”4.27.6″ _module_preset=”default” body_text_color=”#0f1370″ tab_text_color=”#ffb223″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Operational performance is impaired, although most business operations remain functional.<\/p>\n

 <\/p>\n\n\n\n\n
Response Time<\/strong><\/td>\nResolution Time<\/strong><\/td>\n<\/tr>\n
8×5 \u2014 \u2264 1 day<\/strong><\/td>\n8×5 \u2014 \u2264 3 days<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

[\/et_pb_tab][et_pb_tab title=”Severity 4 \u2014 Low” _builder_version=”4.27.6″ _module_preset=”default” body_text_color=”#0f1370″ tab_text_color=”#29b719″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Regular service request without urgency, or information required on CyberArk products, platforms, connectors, or configuration.<\/p>\n

 <\/p>\n\n\n\n\n
Response Time<\/strong><\/td>\nResolution Time<\/strong><\/td>\n<\/tr>\n
8×5 \u2014 \u2264 3 days<\/strong><\/td>\n8×5 \u2014 \u2264 7 days<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

[\/et_pb_tab][\/et_pb_tabs][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Response & resolution targets met at a 90% minimum \/ 95% expected rate across all severity levels.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section Your Advantages” _builder_version=”4.27.6″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”204deg” background_color_gradient_stops=”#e52421 0%|#0f1370 100%” background_enable_image=”off” parallax=”on” parallax_method=”off” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font=”IBM Plex Mono|500||on|||||” text_text_color=”#FFFFFF” text_font_size=”1.3em” text_font_size_tablet=”1.1em” text_font_size_phone=”1em” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Your Advantages\n<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”titre : Why customers choose MSS PAM ?” _builder_version=”4.27.6″ _module_preset=”default” header_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” header_3_text_color=”#FFFFFF” header_2_font_size_tablet=”” header_2_font_size_phone=”” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

A fully managed PAM lifecycle, end to end.<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” header_3_text_color=”#FFFFFF” header_5_text_color=”#e52421″ height=”200px” height_tablet=”auto” height_phone=”auto” height_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|desktop” border_width_all=”2px” border_color_all=”#e52421″ global_colors_info=”{}”]<\/p>\n

01<\/h5>\n

Always-current environment<\/h3>\n

Continuous patching and upgrades keep you protected and compliant at all times.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” header_3_text_color=”#FFFFFF” header_5_text_color=”#e52421″ height=”200px” height_tablet=”auto” height_phone=”auto” height_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|desktop” border_width_all=”2px” border_color_all=”#e52421″ global_colors_info=”{}”]<\/p>\n

02<\/h5>\n

Predictable, expert-led operations<\/h3>\n

A dedicated team manages your PAM lifecycle, so you don’t have to.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” header_3_text_color=”#FFFFFF” header_5_text_color=”#e52421″ height=”200px” height_tablet=”auto” height_phone=”auto” height_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|desktop” border_width_all=”2px” border_color_all=”#e52421″ global_colors_info=”{}”]<\/p>\n

03<\/h5>\n

Faster incident resolution<\/h3>\n

Defined SLAs and 24\/7 support minimize the impact of incidents on your business.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”2px|||||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” header_3_text_color=”#FFFFFF” header_5_text_color=”#e52421″ height=”200px” height_tablet=”auto” height_phone=”auto” height_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|desktop” border_width_all=”2px” border_color_all=”#e52421″ global_colors_info=”{}”]<\/p>\n

04<\/h5>\n

Reduced internal workload<\/h3>\n

Free your IT and security teams to focus on strategic priorities rather than maintenance.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” header_3_text_color=”#FFFFFF” header_5_text_color=”#e52421″ height=”200px” height_tablet=”auto” height_phone=”auto” height_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|desktop” border_width_all=”2px” border_color_all=”#e52421″ global_colors_info=”{}”]<\/p>\n

05<\/h5>\n

Flexible scope<\/h3>\n

From day-to-day operations to custom development, the service is sized to your needs.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” header_3_text_color=”#FFFFFF” header_5_text_color=”#e52421″ height=”200px” height_tablet=”auto” height_phone=”auto” height_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|desktop” border_width_all=”2px” border_color_all=”#e52421″ global_colors_info=”{}”]<\/p>\n

06<\/h5>\n

Trusted Swiss expertise<\/h3>\n

Backed by eb-Qual’s cybersecurity expertise, part of Swiss Expert Group.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section Pricing” _builder_version=”4.27.6″ _module_preset=”default” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Pricing” _builder_version=”4.27.6″ _module_preset=”default” text_font=”IBM Plex Mono|500||on|||||” text_font_size=”1.3em” text_font_size_tablet=”1.1em” text_font_size_phone=”1em” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Pricing<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”titre : Why customers choose MSS PAM ?” _builder_version=”4.27.6″ _module_preset=”default” header_2_font_size_tablet=”” header_2_font_size_phone=”” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Sized to your environment.<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” header_3_text_color=”#e52421″ header_4_font=”|||on|||||” height=”150px” height_tablet=”auto” height_phone=”auto” height_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|desktop” border_width_all=”2px” border_color_all=”#e52421″ global_colors_info=”{}”]<\/p>\n

Operation Service<\/h4>\n

Based on the sizing of your environment.<\/h3>\n

Pricing is calculated according to the size and complexity of your IDIRA environment. Contact us for a tailored estimate.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” header_3_text_color=”#e52421″ header_4_font=”|||on|||||” height=”150px” height_tablet=”auto” height_phone=”auto” height_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”” header_3_font_size_phone=”” header_3_font_size_last_edited=”on|desktop” border_width_all=”2px” border_color_all=”#e52421″ global_colors_info=”{}”]<\/p>\n

Development Service<\/h4>\n

Fixed-price rate cards.<\/h3>\n

Predictable, fixed-price packages for integration projects – from small adjustments to full application integrations.<\/p>\n

 <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section COntact” _builder_version=”4.27.6″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”122deg” background_color_gradient_stops=”#e52421 0%|#0f1370 99%” background_enable_image=”off” parallax=”on” parallax_method=”off” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font=”IBM Plex Mono|500||on|||||” text_text_color=”#FFFFFF” text_font_size=”1.3em” text_font_size_tablet=”1.1em” text_font_size_phone=”1em” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

contact<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”titre : Why customers choose MSS PAM ?” _builder_version=”4.27.6″ _module_preset=”default” header_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” header_3_text_color=”#FFFFFF” header_2_font_size_tablet=”” header_2_font_size_phone=”” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

What are the potential threats facing your privileged accounts ?<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

Talk to our team about securing and maintaining your IDIRA PAM environment.<\/p>\n

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MANAGED SECURITY SERVICEMSS PAMKeep your IDIRA (formerly CyberArk) Privileged Access Management environment secure, current, and fully operational \u2014 without diverting your team from its core mission.Privileged accounts remain one of the most targeted entry points for attackers. Our managed PAM service, MSS PAM, keeps your IDIRA (formerly CyberArk) environment secure and fully operational, with maintenance […]<\/p>\n","protected":false},"author":2,"featured_media":2336,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-2244","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nManaged PAM for IDIRA (CyberArk) | Swiss Expert Group<\/title>\n<meta name=\"description\" content=\"Managed PAM service for IDIRA (formerly CyberArk): patching, upgrades, onboarding, 24\/7 support and 1-hour critical response. 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